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18-Oct-2018

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Tips for managing seasonal workers

During the Christmas holiday season, businesses of many types employ seasonal or casual workers to meet extra demands. Often these workers are hard-working young people who have travelled from overseas, bringing with them their own language and culture. This international melting-pot makes for a fun and productive work environment, although it can also present challenges.

18-Oct-2018

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Make your business's homepage stand out!

The homepage is the most important page of your business’s website. It is the virtual shop front to your business, providing your customers a first impression of what you have to offer. You only have seconds to grab your customer’s attention so it is key to make sure that they can find what they’re looking for quickly and easily.

18-Oct-2018

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If You Don’t Got the Time, You Don’t Got the Money

Clichés. Can’t live with them, can’t live without them. (See what just happened there—it’s that bad).

The most widespread, just-waiting-to-pop-out-at-you, cliché is a very short one, measuring just three words—time is money.

18-Oct-2018

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Debt Collection: The Whys & When

Too often businesses leave collecting debts at the bottom of the pile. Why? Often there is anxiety and worry around the process, or lack of trust in collection agencies. Sometimes lack of time and understanding of the process.

18-Oct-2018

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Customer-centric banking innovation in Asia

Over 100 accounting/bookkeeping, marketplace and banking partners across Asia joined us in Brisbane this year to attend Xerocon, the most innovative conference for cloud leaders in Asia, Australia and New Zealand.

18-Oct-2018

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Creating a business without debtors

There’s literally hundreds of blog posts giving you the 7-10 steps to reduce debtors and improve cashflow. Yet the debtors problem still exists to some extent in the majority of small and medium size enterprises (SMEs) globally.

18-Oct-2018 Vend

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Crafting Your Mobile Strategy: How Retailers Can Go Mobile and Increase Sales

We no longer need studies to tell us: Smartphones are almost everywhere. Most of the customers coming through your doors have a mobile device with them. And these devices aren’t always shoved in pockets or bags — shoppers are using them while they’re in store too.

18-Oct-2018

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Aussie businesses get over $3.5m to launch their innovative idea into global markets

Offers for grants worth over $3.5 million will support 7 businesses to help launch their innovative products, processes and services into domestic and international markets.

The funding has been provided from the Accelerating Commercialisation element of the Entrepreneurs’ Programme.

18-Oct-2018

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Accurate Inventory Forecasting, No Crystal Ball Needed

Anticipating future demand is a tough job, wrought with ways you might go wrong. Proper demand forecasting and inventory control can save a company from buying too much or too little of something, which of course avoids expensive overstock scenarios or stockouts.

03-Oct-2018

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Tax deductions for small business owners

Tax time is fast approaching—it’s important to do your homework and know exactly what tax deductions you can claim.

29-Jul-2018 Employment Innovations

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Working From Home – Managing the Risks to Reap the Rewards

Working from home is becoming increasingly common as many employees look for flexibility and work-life balance.

29-Jul-2018 Float

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Top 7 Tips for Finding the Right Business Software

You almost certainly started your business for one of two reasons: you can do something better than anyone else, or you have a burning passion so deep you cannot focus on anything else.

29-Jul-2018 Unleashed

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The Benefits of e-Commerce for Manufacturers

The proliferation of e-commerce has been a game changer in the world of retail, and if adopted correctly can be hugely beneficial for manufacturers too.

29-Jul-2018 Float

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Ready, Set, Grow: A Guide to Funding Business Growth

Almost every small business struggles through ups and downs on their journey to funding business growth.

29-Jul-2018 Spotlight Reporting

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Marketing your Advisory Services

An accounting firms' success is increasingly due to their people skills, rather than just their ability to crunch the numbers.

29-Jul-2018 GoRoster

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Is Revenue A True Predictor Of Success?

“Success.” Typically defined as: ‘the accomplishment of an aim or purpose.’ Success means a lot of different things to different people. Success may mean wealth, or it may mean happiness.

29-Jul-2018 Vend

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How to Post on Instagram: A Comprehensive Guide for Businesses

With more than 800 million active monthly users, Instagram is a social media channel of massive proportions. And, when used strategically, it can reap major benefits for your retail store.

29-Jul-2018 Vend

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How to Double Your Retail Sales: Lessons from the Gift Shop Poopsie’s

Meet Alana Turner, the co-owner of Poopsie’s, a quirky gift shop in Galena, IL. When Alana and her co-owner took over the business in 2010, they had about 5 employees.

29-Jul-2018 Unleashed

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B2B Retailers versus B2C Retailers: What’s the Difference?

You may have come across two terms which are often confused – Business-to-Business (B2B) retail and Business-to-Consumer (B2C) retail. In this article, we outline the key features of each model so that you know the differences between the two.

29-Jul-2018 Unleashed

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A Quick Guide to Getting Started with eCommerce

Grow your business by strengthening its eCommerce capability. eCommerce is one of the most rapidly growing ways to sell products to customers in most countries globally.

29-Jul-2018 Vend

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7 Ways to Create In-Store Experiences That Drive Traffic and Sales

Question: are you planning to bring anything new to the in-store experience? If your answer is “no,” then brace yourself. The coming years could be rough for your retail business.

26-Jul-2018 Debtor Daddy

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When to engage a debt collection agency

At Debtor Daddy, we’re firm advocates for giving customers reasonable time to settle their debts. Go in too hard, too soon and you’ll burn your relationships; leave it too late and you’ll waste a disproportionate amount time and money trying to collect what’s due. So when is the right time to engage a third party debt collection agency?

26-Jul-2018 Unleashed

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Emerging eCommerce Trends in Australia

The Asia-Pacific region has seen an online boom over the past decade, particularly in eCommerce. This part of the world has the largest online market globally and high levels of growth in the Australian eCommerce market have had a lot to do with this.

26-Jul-2018 Vend

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Cash Registers vs. POS Systems: How to Tell Which Is Right for Your Retail Biz

This is a post by Alexandra Sheehan. Most thriving retail businesses process many transactions on a daily basis, sometimes thousands.

26-Jul-2018 Spotlight Reporting

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Branded Reporting for Advisory Success

Successful marketing is key to raising brand awareness and growing your advisory services. By ensuring that clients receive a professionally branded report and a tailored advisory experience at each meeting, you will enhance the overall perception of your brand to the wider business community and are more likely attract new clients.

29-May-2018 Unleashed

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Understanding the Cosmetic Industry’s Supply Chain

In the cosmetic industry, managing the supply chain efficiently and effectively is crucial for cosmetic companies to gain a competitive advantage.

29-May-2018 Float

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How To Use Xero in 13 Easy Steps

13 may be unlucky for some but if you follow these 13 top tips on how to use Xero and make the most out of your account you won’t need luck.

29-May-2018 Vend

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How to Start a Private Label: A Chat with Sarah Ferrence of Mod. Merchant

Have you ever considered selling private label products? If so, keep reading. For this post, we caught up with Sarah Ferrence, the founder of Mod. Merchant, a firm that helps retailers and wholesalers adapt and grow their businesses in the new era of retail.

29-May-2018 Float

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How to Refinance Your Business Debt

Many firms will decide to take on debt at some point, at different stages of growth and for several reasons.

29-May-2018 Unleashed

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How the Automotive Industry Manages Seasonal Pressures

Managing seasonal pressures in the automotive industry is an ongoing struggle for car dealers, repair shops and others in the auto business.

29-May-2018 Vend

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6 Father’s Day Promotion Ideas to Try in Your Retail Store

Father’s Day is just a few short weeks away, and while this holiday isn’t as huge as the day dedicated to moms, consumers still increase their spending quite a bit.

28-May-2018 Unleashed

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What’s the Buzz About Innovation?

As more businesses use online inventory management, manufacturing and procurement tools, businesses that stick to traditional ways of operating are likely to surrender their competitive advantage.

28-May-2018 Money Smart

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Tricks used in Scams

Scammers use clever tricks to reel you in and get you to reply to their email or not hang up the phone. Most scams seem like genuine offers but they are carefully designed to trick you into giving away your money or your personal details.

28-May-2018 Vend

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9 Reasons Your In-Store Retail Displays Aren’t Working — and What to Do Instead

One of the major differences between brick-and-mortar and ecommerce retail is the ability (or inability) to create a physical customer-product interaction.

28-May-2018 Vend

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12 Retail Checkout Counter Ideas to Try in Your Store

When was the last time you gave your retail checkout counter some love? (And no, we’re not just referring to cleaning up your countertop or moving some stuff around.)

27-May-2018 Unleashed

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The Reluctance to Automate Leaves UK’s Food Industry Stagnant

Competition is rife in every industry. In order to keep up with competitors you have to be innovative and quick.

27-May-2018 Unleashed

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Looking to your Competitors for Business Success

There are many factors that can contribute to business success or otherwise. When first starting out, business owners can be focused solely on serving customers that they forget to check out the competition.

27-May-2018 Unleashed

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How to Deal with your Excess Stock and Stay Green

In an ideal world, your business would never have excess or obsolete inventory. However, this can and often does happen when demand for certain products decreases and supply remains steady or increases.

27-May-2018 Float

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How to Avoid Cash Flow Problems

Cash flow can be hard to get to grips with for any business; whether you’re growing, just starting out, or established. In fact, 82% of businesses become insolvent because of bad cash flow.

27-May-2018 Unleashed

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Get Your Staff Ready for Cloud-Based Software

Shifting data, systems and the inner workings of a business onto the cloud can be a big move. However, it’s hard to stay away from the cloud these days; the applications of cloud-based software are seemingly endless.

26-Apr-2018 Unleashed

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Putting Two and Two Together: Manufacturing Inventory Management and Quality Control

When it comes to quality control as a manufacturer, it’s important to remember the role inventory management has on your ability to moderate quality. In terms of running a business, your aim will be to make quality products that will sell, with as little waste as possible.

26-Apr-2018 Vend

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How to Train, Manage and Motivate Part-Time Retail Staff

There were almost 5 million retail sales jobs in the U.S. in 2016. Those workers, both full- and part-time, represent a sizeable chunk of the workforce, and they’re also a key component to every growing retail business. (post by Alexandra Sheehan)

26-Apr-2018 Vend

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How to Engage and Sell to Gen Z

While millennials are still a significant consumer segment for retailers, there is another shopper group that’s continuing to gain spending power.

26-Apr-2018 Float

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Best and Worst Businesses for Cash Flow

No matter how inventive or simple your business model is, you can still have problems with cash flow. Here is a rundown of the best and worst businesses for cash flow.

26-Apr-2018 Vend

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7 Examples of Good Customer Service in Retail (and How to Apply Them to Your Stores)

While there are many things that can affect the in-store experience (e.g. products, prices, store environment, etc.) customer service is always going to be one of the top factors that impact how shoppers perceive your brand.

26-Apr-2018 Unleashed

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3 Key Trends That Will Drive Business Success in FY 2019

As some of us begin a new financial year, it’s time to reflect on trends from the year that’s been. The 2018 financial year continued the dramatic trend of change that small and medium sized businesses have been experiencing for the last few years.

25-Apr-2018 Vend

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The Retailer’s Guide to Cashier Training: Getting People up to Speed with Your POS

Perhaps the most important part of retail is the moment of the transaction — when money transfers from the customer to the cashier. (post by Cara Wood)

25-Apr-2018 Vend

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Local Store Marketing for Retailers: 6 Ideas to Boost Your Presence in the Neighborhood

Local store marketing is critical for many retailers, particularly those who have brick-and-mortar stores. Chances are, the bulk of your foot traffic comes from people in the neighborhood, so it’s vital that you get yourself in front of as many locals as possible.

25-Apr-2018 Unleashed

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Innovation Poses New Challenges and Opportunities in the Food and Beverage Industry

One critical factor for food and beverage industry growth is innovation. While the food and beverage players are experienced innovators, the industry itself is facing new consumer, food safety and regulatory challenges.

25-Apr-2018 Vend

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How to Prevent and Handle Internal Theft in Retail Stores

When thinking about threats to your retail store, shoplifting is probably number one, right? The idea of someone swiping hundreds of dollars of products into a giant bag and walking out with them is horrifying, isn’t it? (post by Cara Wood)

24-Apr-2018 Unleashed

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Why Do Businesses Fail to Grow?

No entrepreneur or business startup sets out to fail, yet in every industry, there are those companies that grow and dominate their markets, while others stagnate or ultimately fail.

24-Apr-2018 Float

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How to Stay Productive When You Work Remotely

Working remotely or freelancing has its positives— working in your pyjamas being one of them— but when it comes to self-motivating and staying productive, it can be an uphill battle.

24-Apr-2018 Unleashed

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Avoiding Supply Chain Woes

Controlling a supply chain can be a very difficult exercise. Businesses can struggle to control what is going on in their supply chain and this can result in failure.

24-Apr-2018 Unleashed

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5 Essential Business Costs Not to Skimp On

If you are a startup owner or entrepreneur, it is no secret that you may be working within a tight budget. The ability to make pennies stretch is an important survival skill.

29-Mar-2018 Unleashed

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Women in Tech – It All Adds Up!

Recruiting more women into roles within the technology sector continues to be to a major challenge for employers. In the UK technology sector, only 15% of people working in STEM roles are female, and women hold only 5% of tech leadership positions.

28-Mar-2018 Unleashed

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What to Learn from Failure in a Business

There are many lessons to be learned through failure. Each time something does not work in a business, there are endless reasons and factors that could culminate to cause the failure.

28-Mar-2018 Vend

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We Asked Retailers About the Habits That Led to Their Success. Here’s What They Said.

Highly successful retail businesses don’t just happen overnight, nor does it (usually) occur because of one big, bold action.

28-Mar-2018 Vend

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Retail Metrics: 14 Essential KPIs for Tracking Your Business’ Performance

Numbers don’t lie, so if you find yourself at a loss with what’s happening in your business, one of first the things you should do is look at your retail metrics.

28-Mar-2018 Unleashed

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Managing Supply Chains Effectively During the Holiday Season

Gift giving is a major part of the holiday season. As a result, the holiday seasons is hectic, not only for the consumers, but also the retailers and manufacturers supplying the gifts.

28-Mar-2018 Employment Hero

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How to recognize and prevent sexual harassment in your office

The Harvey Weinstein scandal is back in the news this week – and it’s a reminder that we should seriously think about how we recognize and prevent sexual harassment in the workplace.

28-Mar-2018 Vend

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How to Encourage Impulse Buys and Unplanned Purchases in Your Retail Store

Impulse purchases account for a significant chunk of the consumer spending pie. According to a study by Marketing Support, Inc. and Leo J. Shapiro and Associates, about one-third of all consumers make a sizeable impulse buy every week, with a median purchase of $30.

28-Mar-2018 Vend

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Expanding from 1 to 5 Stores: How This Retailer Used Communities to Fuel Their Growth

Picture this — you find yourself in an industry that is dominated by big chains at the top and crowded with online stores that keep popping up. How do you stay competitive?

28-Mar-2018 Unleashed

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Choosing Cloud Software? Look Out for These Trends

Software as a Service (SaaS) has paved the way for businesses and consumers to test early cloud services. With SaaS being both flexible and financially attractive, businesses continue to take advantage of the simplicity and high performance the cloud offers.

27-Mar-2018 Debtor Daddy

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Technology + Humanity = The future of services

Running your own business is awesome, right? There are not many other lifestyles that afford the opportunity to enjoy the kind of life you’ve always dreamed of, on your own terms. Time, money, flexibility… the chance to have it all.

27-Mar-2018 Unleashed

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Streamlining your Small Business for Greater Efficiency

One of the complexities of managing a small to medium sized business is having the ability to optimise your organisation, enabling it to run more efficiently.

27-Mar-2018 Float

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Ready, Set, Grow: A Guide to Funding Business Growth

Almost every small business struggles through ups and downs on their journey to funding business growth.

27-Mar-2018 Employment Hero

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Learn how to create business values in just 5 simple steps

When it comes to creating a vibrant company, values are absolutely foundational – in fact, they’re one of the most visible aspects of any company culture.

27-Mar-2018 Vend

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Avoiding Stockouts: 5 Preventable Causes of Out-of-Stocks and What to Do About Them

Stockouts almost always make it to the “worst nightmare” lists of retailers, and for good reason. Not only do they lead to lost sales, but out-of-stocks also result in reduced customer satisfaction and lower loyalty levels.

27-Feb-2018 Vend

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6 Retail Marketing Strategies to Help You Get New Customers

Whether you’re just setting up shop or been running your store for decades, acquiring new customers is always the name of the game.

26-Feb-2018 Vend

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We Asked Shoppers Who Their Favorite Retailers Are and Why. Here’s What They Said.

Who is your favorite retailer and why? We posted that question on LinkedIn last week because we wanted to learn more about the retailers that consumers love.

26-Feb-2018 Unleashed

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Three Must Have New Year’s Resolutions for Small Businesses

As some countries ring in the new financial year, now is the time to reflect and make New Year’s resolutions for your SME for the financial year ahead.

26-Feb-2018 Float

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The 5 Best Xero Apps of 2018

We have scoured the marketplace to bring you the five best Xero apps of 2018. From reporting software to time management applications, we’ve covered a wide variety of apps designed to make your life easier.

26-Feb-2018 Vend

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How to Optimize Your Inventory: A Guide to Getting Stock Levels “Just Right”

How much money do you lose to stockouts and overstocked items every year? The answer might surprise you.

26-Feb-2018 Employment Hero

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Handle conflict like a pro: essential team conflict management examples and tips

Conflicts are inevitable, even in the most engaged of workplaces. Regardless of the source of the conflict, if they are left unresolved, conflicts can quickly impact employee morale and productivity.

26-Feb-2018 Unleashed

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Choosing Between Local or International Suppliers

As industries increase in globalisation, establishing trading relationships with suppliers further and further afield, there is a concurrent and rather ironic push for consumers to support local entities and ‘shop small’.

26-Feb-2018 Unleashed

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Benefits of a Domestic Supply Chain

The success of a business, amongst other things, is largely dependent on their ability to supply their product or service to a customer exactly when and in what quantity they require.

25-Feb-2018 Unleashed

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Three Measures of Customer Satisfaction Compared

It is a difficult task to gauge customer satisfaction without some form of survey to do so. However, understanding the extent to which your customer base is happy with your services is integral to your company’s success.

25-Feb-2018 Spotlight Reporting

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The Power of Customer Success

Customer Success is one of the most important strategic priorities at Spotlight Reporting. The more we learn about Customer Success principles, strategy and practice, the more we can see the powerful resonance this could have for accountants in practice.

25-Feb-2018 Vend

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How to Deal with Difficult Customers: Nine Proven Tips for Retailers

Dealing with difficult customers can be… well, difficult, but it doesn’t have to be. With the right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed.

25-Feb-2018 Vend

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Got a Seasonal Business? Try These 9 Tips to Stay Profitable and Productive All Year

Every seasonal business – whether it’s a haunted house attraction open on Halloween or a summer souvenirs shop on the beach – dreads the off-peak season.

25-Feb-2018 Employment Hero

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Are employee benefits the key to attracting and retaining employees?

Free healthy meals at work, discounted travel, opportunities for personal development and study, flexible working, and paid time off for volunteering – these are just some of the compelling employee benefits that leading company’s offer.

25-Feb-2018 Unleashed

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5 Things You Need to Know About Sourcing Globally

Global sourcing occurs when companies go beyond their home borders for sourcing goods and services.

25-Feb-2018 Vend

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12 Examples of Retail Stores That Will Inspire You to Run Your Business Better

One of the best ways to get inspired in your retail business is to see merchants like yourself who are killing it.

21-Jan-2018 Unleashed

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What’s Brewing in the Future of Coffee?

The growth of the coffee industry has been truly unprecedented and experts have been prepared for the bubble to pop.

21-Jan-2018 Float

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How To Prepare Your Business For The Next Recession

There has been a lot of chatter in the media recently that another economic downturn might be around the corner. As The Wow Company found in their recent “How recession-proof is your business” survey, a surprisingly high number of UK-based businesses are not prepared for the next recession.

21-Jan-2018 Spotlight Reporting

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Getting business strategy at the heart of your success in 2018

Strategy lies at the heart of most successful businesses. Businesses that plan and have clear objectives or goals, robust accountability and a shared sense of purpose should always outperform those that just show up and go through the motions.

21-Jan-2018 Float

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Financial Mistakes To Avoid In Your First Business

After spending months thinking about it, you finally decided to quit your 9-5 job and start your very first business. You think that this will be a win-win situation for you because you get to do what you love and be your own boss.

21-Jan-2018 Unleashed

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8 Eco-Friendly Packaging Alternatives for Your Shipping Needs

If you’re shipping your goods out to your customers, it’s essential to ensure your freight costs are as low as possible. At the same time, we all know how important it is to reduce our impact on the environment.

18-Jan-2018 Employment Innovations

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Working From Home – Managing the Risks to Reap the Rewards

Working from home is becoming increasingly common as many employees look for flexibility and work-life balance.

18-Jan-2018 Unleashed

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Where Do Your Customers See Value?

Most small businesses are trying to grow their market share and revenue. This typically means thinking deeply about one of the major factors affecting inventory management: pricing strategy.

18-Jan-2018 Vend

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Social Media Lessons for Retailers

The 3 Best (and 3 Worst) Things You Can Do On Social Networks. Successfully managing your social media efforts takes more than just creating an account and posting a few updates every now and then.

18-Jan-2018 Unleashed

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3 Deadly Sins of Inventory Management

Sales numbers are not the only factor that influence a business’ bottom-line. Inventory management is just as important, and managers need to be wary of a few common inventory management mistakes to avoid.

17-Jan-2018 Unleashed

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Is Peer to Peer Lending the Best Funding Option for Your Business?

Over the last five years, peer to peer lending has become a popular alternative to traditional bank lending for individuals.

17-Jan-2018 Vend

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How to Get Media Coverage for Your Retail Business: A DIY Guide

There are several advantages to getting some good PR for your business. In addition to generating buzz, getting covered by the press can drive traffic and sales while boosting your credibility in the process.

17-Jan-2018 Unleashed

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Do You Need to Up Your B2B Marketing Game?

Business to Business (B2B) marketing practices are changing. Here we identify the latest trends and best practices of 2017.

17-Jan-2018 business.gov.au

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6 tips to help you create compelling content for your website

Is your New Year's resolution to update your website? Use our tips to help you create engaging content! Is your New Year's resolution to update your business website?

17-Jan-2018 Employment Hero

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4 Essential employee engagement trends for 2018

Creating a highly-engaged workforce and a thriving workplace continues to be a major focus for all HR managers. And the reason is simple.

17-Jan-2018 Vend

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3 Great Examples of Retailers Reinventing Their Stores to Reach Modern Consumers

If you’ve been keeping abreast with the latest trends then you’ve likely heard about the shifting shopping habits of consumers.

19-Dec-2017 Unleashed

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6 Factors You Need to Know When Considering a New Supplier

The best suppliers will provide the most suitable goods or services at the right prices and within the right time frames for your business needs. Below we give you six factors you need to know when considering a new supplier.