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28-Jul-2016 Float

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6 Celebs You Didn’t Know Were Business Owners

Think about the stars of Hollywood’s red carpets and you probably have in mind a certain sort of person. Someone who embodies the glamour of the silver screen, effortlessly suave, confident and full of panache… Or maybe you just see someone who’s made it lucky and never done a proper day’s work in their life.

28-Jul-2016 Debtor Daddy

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Avoiding the awkward: How to talk to your customers about debt payment

From freelancers to fencers, techies to electricians, if you issue invoices as part of your day-to-day business, you will have experienced the frustration of not having those invoices paid on time.

And the part that really blows? The cringing follow-up phone call where you try to coax payment out of the client while not damaging your relationship.

28-Jul-2016 Float

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Alternative Finance Options for Business

Since the recession in 2008, there have been many complaints that the banks aren’t lending to SMEs. As a result businesses are increasingly seeking out alternative finance routes to access funding.

27-Jul-2016 Business.gov.au

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New incentives to boost investment in start-ups

Do you want to invest in a start-up? Or maybe you have an innovative idea that you need funding for?

Two new tax incentives designed to make investing in Australian start-ups more attractive started on 1 July 2016.

20-Jul-2016 Neto

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10 Tips for Coming Up With a Killer Business Name

“A rose by any other name would smell as sweet.”

In one of Shakespeare's most famous lines, he reminds us that a name really is just... a name.

But is a name more when it comes to business?

Let’s for a moment look at some of the perks of a smart business name.

26-Jun-2016 Xero

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How ecommerce pioneers built household name in South Africa

Andrew Smith and neighbour Shane Dryden founded Yuppiechef, South Africa’s most loved online store, in 2006. The pair had been working on a couple ideas, including a business selling flags and bug zappers, but decided to run with Yuppiechef.

26-Jun-2016 Xero

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How apps can help you become the master of all trades in your business

If you’re a small business owner, it’s likely that time is one of your most precious commodities, especially if you’re taking on multiple roles within your business. You may be the CEO, bookkeeper, financial controller, chief marketing officer and sales manager all rolled into one.

26-Jun-2016 Xero

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The 3 positions you need to hire to take your company to the next level

There comes a time in every growing business where an entrepreneur has to make some key hires to ensure the health and longevity of their operations.

Our survey of 2000 small business owners showed successful small business owners don’t pretend to have all the answers. Instead, they establish a strong network of family, advisors, and mentors, including an accountant or financial advisor.

26-Jun-2016 Xero

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What could Brexit mean for my small business?

Are you considering what the legal implications might be for your business if Britain does vote to leave?

Several areas we see businesses concerned with are adjusting business contacts, managing your workforce, and intellectual property rights.

It’s important to realise though that changes will not happen immediately. There will be a period of time when the United Kingdom can negotiate its future relationship with the European Union (EU). The process is regulated by law by Article 50 of the Lisbon Treaty.

26-Jun-2016 Xero

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The top 3 legal services you may need and what you should pay for them

Whatever your sector, there is one rule of thumb which could save you some serious money when instructing a lawyer. This insight may not sound revolutionary, it may not sound groundbreaking, but your wallet will thank you.

26-Jun-2016 Float

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5 Most Common Reasons Businesses Seek Funding

60% of SME businesses (defined as businesses with between 0 and 249 employees) sought some form of external funding in the last three years, says a British Business Bank Survey published in February 2016. Businesses need finance for a variety of different purposes, but there are some common reasons why businesses apply for funding. This can include loans for working capital, to buy machinery, to hire more staff, or even re-finance existing loans to reduce monthly costs. Read on to discover the 5 most common reasons that most businesses apply for finance.

26-Jun-2016 business.govt.nz

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Little to tax small businesses in 2016 Budget

There were few surprises for small businesses in the 2016 Budget, but there were still things to smile about. The biggest of these were aimed at boosting innovation and simplifying taxes. Here’s what you need to know:

26-Jun-2016 SmartPayroll

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Avoiding Discrimination In The Workplace

Discrimination can happen in any area of the business, whether it be during the interviewing process or with current staff. This article aims to help employers and employees understand discrimination, how to identify it, and how to avoid it.

26-Jun-2016 WorkflowMax

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Are You Really Charging What You’re Worth? Here's How To Avoid Underselling Your Services

“The cheapest trainer in the world is too expensive if the client isn’t yet sold on your value” – Jon Goodman, Ignite the Fire.

26-Jun-2016 James & Wells

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Take care with ‘NZ Made’ claims

A recent High Court case shows companies need to take extra care when claiming their products are New Zealand made, an intellectual property expert says.

26-Jun-2016

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Marketing with Kindness

I believe that a useful goal in marketing is to have people remember us positively. In other words we want them to be thinking and saying good things about our business as often as possible.

26-Jun-2016 ASIC's Moneysmart

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Tackling your tax in 2016

It's tax time again. Follow our top tax tips to make tax time a breeze.

26-Jun-2016 business.gov.au

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Claiming the costs for your business website

Your business website costs may be claimed as a tax deduction...

26-Jun-2016 business.gov.au

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Are you searching for an Australian Business Number (ABN)?

We’ve recently added an ABN search feature to the new business.gov.au. This feature is similar to the ABN search feature you may have used on our site previously.

26-Jun-2016 Xero

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Ladies Who Launch: successful entrepreneurs (who happen to be women)

Earlier this week, Square and Startup Week 2016 presented Ladies Who Launch: a panel featuring some of Australia’s inspiring business owners – who just happen to be women.

Around 200 of us gathered at 524 Flinders Street to hear from four successful founders: Sarah Hamilton ofBellabox, Simone Clark of Butterbing Cookie Sandwiches, Sheryl Thai of Cupcake Central + the League of Extraordinary Women, and Jacqui Bull of Sidekicker.

The panel was hosted Josh McNicol, Head of Marketing and Communications for Square Australia.

26-Jun-2016 Xero

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Home-based business owners: are you aware of these tax deductions?

Close to one million businesses in Australia are home-based – a significant portion of the nation’s business community.

Running a home-based business offers a number of advantages including flexibility, convenience, freedom and cost savings. And when it comes to tax time, operating a business at or from your home means you may be eligible for a number of tax deductions.

26-Jun-2016 GeoOp

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How to eliminate paper in your service business

Whiteboards took up half of Wendy Fallow’s office. The operations manager of Clear Concepts, a customised glass design business, said her working life consisted of sticking cellotaped magnets on pieces of paper and talking on the phone to her seven mobile installers and sales reps.

26-Jun-2016 Neto

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Build a business while still working full time

Starting and sustaining a small business requires a lot of time and dedication. It also requires money. For many people, the one thing holding them back is the capital required to start a business and endure a lean period when it is getting up and running. People fall into debt or end up giving up on their dream and returning to full-time work for a steady income.
However, it is possible to prevent this heartache by hanging on to your full-time job while your business gets off the ground. It will mean long hours that don’t end once you get home from work and the sacrifice of every minute of free time, but it can be the difference between having the security to forge ahead with your dream, or having to abandon it when you can’t sustain it any longer.

26-Jun-2016 WorkflowMax

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8 Simple Strategies for Measuring Productivity at Your Company

The world of business has entered the Age of Data. (It’s like the Age of Aquarius, except instead of a catchy song we have a smartphone app). Now, business owners can record, track, and report on every facet of their company.

26-Jun-2016 simPRO

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How to attract, create and keep exceptional employees

Great employees are made up of two foundational elements: enthusiasm and teachability.

The former denotes a passionate individual, while the latter is one who wants to develop and progress, who is hungry to learn, and who evidences the trait of humility.

If you can find an individual with these two traits as well as highly developed skills, then you’re on to a winner. And, even if the skill levels are less than required, their rise to skill mastery will be much faster if they already have these two foundational traits.

26-Jun-2016 simPRO

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Empowering your managers to create autonomy

If you’re seeking to achieve business growth and expansion, it’s likely you’ll look to leverage the passion and talent of your employees. This might mean looking to your star performers, and it might mean looking for new hires.

The ultimate outcome here is to create autonomy within your workforce – you’re seeking to create a capability that works as if you were controlling it but with little need for your input. Think about that for a moment.

26-Jun-2016 simPRO

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4 easy tips for building a successful brand

Every successful company, large or small, has a strong brand. In fact, the most important and valuable asset of some of the largest companies in the world – Apple, Google and Coca-Cola – is their brand.
But you don’t need a massive marketing budget to build a successful brand. It can be done with just a few simple changes to the way you think about and operate your business.

26-Jun-2016 Vend

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5 Ways Retailers Can Increase Word of Mouth and Referrals

Word of mouth is one of the most powerful drivers of traffic and sales for retailers. According to McKinsey, it’s the primary factor behind 20 – 50% of all buying decisions and can influence purchases in ways that traditional advertising can’t.

Word of mouth is like the holy grail of marketing. And to help you tap into it, we’ve compiled some tips that you can put into action in your store.

25-Jun-2016 Xero

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Are you losing sleep over your business?

Dolphins can stay continuously alert for over two weeks at a time. They only sleep with half their brains turned off at a time. This helps prevent them being eaten by sharks. Entrepreneurs will no doubt find this fact hauntingly familiar.

25-Jun-2016 Xero

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Xero Gravity: Effective communication matters in small biz

You may walk the walk, but can you talk the talk? Public speaking, pitching, talking, listening. Communication is integral to every aspect of business ownership and is a skill that directly impacts success.

25-Jun-2016 Xero

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What makes your workplace culture fun?

“This is our breakout area. As you can see, we’ve got a pool table, an ironic Space Invaders machine, several broken Apple Macs hanging on the exposed brick wall, craft beer on tap, though I think the keg’s empty… Oh, and that khaki tent in the corner is for meetings. Of course, there’s nobody in here at the moment as we’re all so busy working.”

25-Jun-2016 Xero

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5 ways to speed up your invoicing

Do you spend a lot of time entering invoices? At Xero, they're committed to helping you shave hours off your invoicing workflow. Here’s a grab-bag of ways you can use Xero to speed up your invoicing. Some ways might not suit you, it’s a case of picking the ones that make sense for your business.

24-Jun-2016 WorkflowMax

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The Cheap Competition Conundrum: How To Stay Competitive In Your Industry

It’s an issue a lot of our customers face: being priced out of work by newer, shinier and yes, cheaper competition. If your business is losing clients this way, it’s time to assess what’s going on.


As any business grows, one of the biggest challenges is keeping costs to a minimum while bringing in more revenue and staying profitable. In others words: achieving business efficiency. So how can you go about doing this?

29-May-2016 Ento

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How to Spend Less Time Rostering Staff

Staff scheduling is the heartbeat of any SME, and should never be taken on half-heartedly.

29-May-2016 Xero

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Facts about how important small businesses are to the AU economy

During the 2015 federal budget, the Australian Government labelled small businesses as the ‘engine room of the Australian economy’ – driving growth and creating jobs.

A year on, the federal government solidified that moniker. They handed further tax cuts to small business owners and increased the revenue threshold to include a further 60,000 businesses not previously eligible for lower taxes and asset deductions.

29-May-2016 Business.gov.au

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Where should I run my business from?

When starting a business, one of the things you’ll need to work out is where you’ll operate.

Each business has different requirements, so it’s important to consider what will work for you when deciding on a location for your business.

29-May-2016 Xero

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Top 5 reasons why small businesses should pick Xero

A few years ago, who would have thought you could be watching your kids play sports while keeping on top of your business’s finances? All from a phone in the palm of your hand? Or that you could be travelling – across town or across the world – and be able to login to your accounting software and see where your business stands at that precise moment in time?

29-May-2016 Xero

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Xero Gravity: Tesla paves road for small biz innovation

This week on Xero Gravity, Xero’s very own Rod Drury joins us to divulge what inspires him as a leader. Rod knows all about the importance of thinking globally. A Hi-Tech New Zealand Entrepreneur of the Year winner and stand-up paddleboard enthusiast, he joins Elizabeth Ü in studio to discuss the parallels between Tesla’s plan to make the world better, and how small businesses can innovate and grow beyond their community.

29-May-2016 WorkflowMax

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Safety And Security When Working Remotely

More people than ever work remotely, at least part of the week. Here at WorkflowMax, many of our users – and even some of our team – work remotely all across the globe. I myself work from my off-grid eco-home in rural New Zealand. Usually, this is a wonderful arrangement enabling staff the freedom to live and work wherever they want, and to facilitate a great work/life balance. But it comes at a cost.

29-May-2016 Xero

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Cloud technology is easing the pain of the toughest business year

The first year in business is often both the toughest and most rewarding time. It’s when you start to figure out who you are as a business owner, and whether there really are people out there who will pay for your product or service.

29-May-2016 SimPRO

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Why do I need a business plan?

Do you want to expand your business, be more competitive in your industry and achieve certain goals?

If you answered yes to any of the above, you need a business plan!

Whether you’ve just started out or you’ve been running your business for years, business planning can be the key to your success.

We’ve laid out three key reasons why you need to get started on your business plan today.

29-May-2016 Xero

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What Sheryl Sandberg really meant when she said “fail fast”

Sheryl Sandberg told startup founders to fail fast, she didn’t tell you to fail. It’s a subtle difference I’m calling out because there’s a trend starting to emerge, particularly in the Bay Area, that flat out failing is completely acceptable.

29-May-2016 Xero

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The 3 worst days you’ll face as a business owner and how to deal with them

As a small business owner, you’re going to have good days and bad days. Some days will be worse than others.

Part of coping with the darker days that come with managing your own operation is being primed and ready to handle them when they arrive.

This involves building a network of advisors around you, hiring the right team and implementing the right technology so you have all the resources to push through and come out the other side with a healthy and stable business.

29-May-2016 WorkflowMAX

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In A Productivity Slump? Time Off Can Boost Your Performance

Every seven years, renowned graphic designer Stefan Sagmeister takes a year off. Unencumbered, unrestricted by the demands of his high-profile career, he has an opportunity to work for himself. The result is surprising, beautiful, provocative (check it out in his TED talk here) and comes from a place of authenticity and complete creative freedom.

29-May-2016 Xero

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Xero In: Building your collaborative A-team

“The people that embrace technology of course are the ones who are going ahead. The ones who see disruption not as disruption but as a challenge to develop new processes and new products.”
– Steve Vamos, non executive director, Telstra and Fletcher Building

29-May-2016 SimPRO

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Using the force to create a positive company culture

It seems, nowadays, that everywhere you look you’ll see something related to ‘culture’ and the benefits of a good company culture — and of course the disadvantages of a bad one. So what is this ‘culture’ I speak of?

29-May-2016 Employment Hero

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Get Ready for the Big Shifts in HR Tech

There are fundamental shifts taking place in HR. In these times of critical skills shortages, everyone has woken up to the fact that employees are the most important company asset. And using the right HR Tech will help you get the best out of them.

29-May-2016 Float

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Late Payment of Invoices is Crushing Small Businesses. Who Are the Culprits?

You may be surprised to learn that the worst culprits for consistent late payment are not actually the massive corporate juggernauts or the mini mom-and-pop businesses out there… the latest payers are actually high street retailers.

29-May-2016 Vend

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How to Prevent and Handle Shoplifting in Your Retail Store

It goes without saying that shoplifting is a major problem in retail. A 2014 study by the National Retail Federation found that shoplifting accounts for 38% of shrinkage, and was costing retailers $32 billion a year. That’s a huge chunk of revenue. To help you keep the income you deserve, we’ve put together some tips for preventing and dealing with shoplifting.

29-May-2016 SimPRO

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Open this email! Please?… Email marketing 101

If you want a quick and low-cost strategy to get more jobs quickly, then email marketing is a must do. But how do you make it work?

29-May-2016 Xero

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How to come up with a name that suits your business

Some company names have interesting stories behind them. For example, Nike is named after the Greek goddess of victory. Yahoo! Is short for “Yet Another Hierarchical Officious Oracle.” Steve Jobs came up with the name Apple after a trip to an apple farm. He thought the name sounded “fun, spirited and not intimidating.”

29-Mar-2016 Xero

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Top 5 reasons your small business needs a website right now

With smartphones at our fingertips, customers are searching online more than anywhere else to research a product. As a small business owner, it’s critical that you have a website ready for customers who are looking you up. Understanding why it is important and figuring out where to start can be intimidating. Here’s what you need to know.

29-Mar-2016 Neto

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Why Customer Service is as important as Marketing

Customer retention is vital for the growth and sustainability of any eCommerce business. The cost of acquiring new customers means building loyalty within your current customer base should take precedence.

29-Mar-2016 simPRO

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Why you should keep marketing even when business is booming

When business is booming and everything’s going well, it seems fair to cut back on your marketing efforts. More business means less spare time, so investing effort in marketing becomes difficult, and easy to neglect.

29-Mar-2016 Xero

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Xero Gravity: Social Media: The ins & outs of marketing

Social media. It’s big, it’s fast, and it’s growing. What can you do to make sure you’re using the right social channels to connect with your customers and market your brand?

In this episode of Xero Gravity, hosts Elizabeth Ü and Gene Marks are joined by Mychelle Mollot, CMO at Klipfolio, and Raheela Nanji, Director at Ree Consulting Inc., to discuss all the nitty gritty details of social media in business.

29-Mar-2016 simPRO

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Improve cash flow: tips for small businesses

Cash is often referred to as the lifeblood of an organisation, a key factor that determines business success or failure. In many cases, cash is vital for daily survival; a small business that doesn’t have enough cash on hand to pay suppliers might not be able to open the next day.

29-Mar-2016 Debtor Daddy

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Keeping a positive customer relationship – as easy as saying “Thank you”?

As a small business owner, it’s quite likely you play both the role of salesperson and debt chaser. On one hand you want to keep the relationship positive so you can continue selling to that customer, but on the other hand you need your bills paid for your business to survive. Maintaining customer loyalty and satisfaction while keeping a credit control policy that’s abided by can (at times) put you in an awkward position.

29-Mar-2016 goRoster

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Overstaffed or understaffed? Here are the signs

When it comes to building rosters you want to be as accurate as possible when forecasting future staffing requirements. Time again, we’ve seen rosters being created based on instinct and manager experience.

29-Mar-2016 Xero

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Workplace bullies and how not to be one

The issue of bullying at school is well-known and reasonably well understood. But workplace bullying is just as big a problem. In the US, for example, 27% of employees have experienced bullying, and managers are the main cause.
Wherever you find people who are driven, ambitious and strong-willed, there’s potential for bullying. Unfortunately, there’s a good chance that some of the people reading this are workplace bullies.

29-Mar-2016 WorkflowMax

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10 Productivity Hacks To Make Your Life Easier

We love curating list posts, especially list posts that feature apps and tools to help you work smarter. We recently published a post on handy browser extensions to improve productivity and get more done. This is one landscape that’s always changing however and we’re always looking to provide the most up-to-date and helpful information to help you achieve more. A conversation with a colleague sparked this particular post, and I hope you find it helpful – I certainly have.

29-Mar-2016 Xero

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3 business owners share their advice on optimizing your business as you grow

Striking out on your own and starting a business is one of the hardest things you can do in your professional life, but the work isn’t over the second you open your shop. Once the business is up and running you constantly have to improve and optimize to stay ahead of the curve and, most importantly, to become — and stay — profitable.

29-Mar-2016 WorkflowMax

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Ask These 8 Questions To Overcome Roadblocks In Your Workflow

Project Workflows should just…flow, right? Even Google Images represents ‘workflow’ as a series of harmonious shapes neatly connected with arrows... But in the real world things RARELY go according to plan. Remember that client who defaulted on payment, the tensions that arose within project teams and of course that one time the budget got blown out…?

29-Mar-2016 Debtor Daddy

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Growing it alone: expanding your solo operation

When my brother-in-law started his landscaping business in 2007, he didn’t expect his part-time operation to escalate to 50 hours of work per week within two months. And it was a big commitment for him to employ his first staff member six months in, but was necessary for him to meet demand. As soon as he was aware of the demand for the service he was offering, he prepared himself for growth and this planning quickly paid dividends.

29-Mar-2016 simPRO

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No more ‘I reckons’ and other ways to improve your estimating skills

Determining the cost of a job accurately and efficiently can be challenging, overwhelming and fraught with risk. When you price a job right and win it, it can deliver instant improvements to your bottom line — but getting it wrong can be a very expensive mistake.

29-Mar-2016 Unleashed

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The Benefits of Inventory Management

Inventory management has been around for as long as there have been businesses that stock and sell products. Even in the bygone era of having main street village shops and trades, some kind of inventory management was used, even if it was only a brief daily stock take followed by simple restocking, manufacture and acquisitions.

29-Mar-2016 Xero

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Things small business owners need to know in tech this month

Keep up to date with the latest in the tech sector.

29-Mar-2016 Xero

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Xero Gravity: SEO & The Network Effect

SEO. Many business owners make the mistake of thinking it’s a one-time thing. It turns out that investing in search engine optimization and content marketing is actually one of the most important facets of running your business. Long story short, if your business has a web presence, you need to know SEO.

This week on Xero Gravity, Rand Fishkin, SEO wizard and founder of Moz, talks about the importance of optimizing your website and how it’s changing with social and mobile.

29-Mar-2016 Xero

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Streamline your workflow and interactions with Xero + Google Apps for Work

Keep tabs on your business relationships without fuss. Connect and collaborate seamlessly with your contacts. That’s what you get from the tighter integration of Xero and Google Apps for Work announced today.

29-Mar-2016 business.gov.au

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Employee or contractor – do you know the difference?

As an employer, it's important you understand the difference between employees and contractors. You're responsible for getting it right!

29-Mar-2016 Xero

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Launch of Square Reader in AU means Xero + Square can now take you even farther

We’re excited to announce another development in our long-running global partnership with Square. Square is launching Square Reader in Australia, enabling business owners to quickly and securely accept card payments directly on smartphones and tablet devices.

29-Mar-2016 Xero

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Timesheets goes mobile for Xero Me in AU

Doing your timesheets can be a time consuming task. But now they’re a breeze with the long-anticipated addition of Timesheets to Xero Me.

It’s another big step towards bringing payroll out of the back office – and we’re really excited to have made it happen for Xero Australia.

29-Mar-2016 Employment Hero

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8 Employee Engagement Trends For 2016

Engaged employees are the secret weapon of successful organisations of any size. If your people are happy, committed and empowered, they’ll stay with your business. Your customers will get a better experience, you spend less on recruitment and re-training, productivity soars and absenteeism plummets.

29-Mar-2016 Xero

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Xero In: Creating and maintaining culture

“We selected our 12 best managers and we psychometrically profiled them. From that profile we were then able to build what we saw was an ideal person that would fit our culture.” - Angus Kennard, non executive director and third generation leader of Kennards Hire.

25-Feb-2016 simPRO

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Projecting cash flow to build a more resilient business

Cash flow is the single most important aspect of financial management for any small — or large — business. Running out of cash is the major reason businesses fail.

As a business owner, making sure you have cash available (or at least the potential to generate cash) to meet your obligations is not only essential for survival, but is in many cases a legal obligation.

25-Feb-2016

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How to get "Success Insurance"

One of the most frustrating things in life is when you get all fired up and decide to make some big improvements in your results.

So you set goals to get in great physical shape, improve your business results, spend a lot more time with your family etc.

25-Feb-2016 simPRO

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Social media meets field service

We all know by now that it’s essential for a business to have an internet presence; a company website is the mainstay for anyone doing business in the 21st century.

But what about a company Facebook page, Twitter account or LinkedIn profile? Are you losing out on potential customers by ignoring these social networking heavies? Do you panic when you think about how your lack of social media savvy has caused you to miss out on reaching your sales goals?

25-Feb-2016 Neto

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The dos and don’ts of mobile-friendly web design

Mobile-friendly simply means that your website is compatible with a range of devices that aren’t desktop or laptop computers. This includes smartphones and tablets, which in themselves cover a wide range of screen sizes and resolutions. These smaller devices, especially smartphones, need a website to be attractive and brand-relevant while being functional and easy to use with one hand, a thumb, or several fingers. Multi-touch technology means that users often have a range of ways they interact with the screen, and your site must make it simple to navigate and interact to cover all bases.

25-Feb-2016

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The Power of Personalisation

With many products and services you can increase sales and attract large numbers of new clients by using personalisation.
Personalisation just means you modify what you are selling so that it has more value to a particular type of customer.

25-Feb-2016 WorkflowMax

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So many invoices, so little time. Here's how to speed up your invoicing process.

Reading a book, finishing a project. Baking a cake. Playing with your kids, throwing a stick with your dog, discussing eastern philosophy with your cat, raising money for charity, writing that novel, painting the house, building your own boat, learning a language, Netflix & chill, making your own jam, mowing the lawn, playing Tetris on your cellphone, discovering an ancient Mayan treasure ...

25-Feb-2016 Unleashed

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The Art of Change Management

Change. It is the one crucial element an organization needs to be able to execute if it wants to remain relevant and profitable in an increasingly dynamic and challenging global economy. It is also the one vital element that generates the greatest amount of resistance, and throws up the largest number of obstacles to success, than any other business necessity.

25-Feb-2016 simPRO

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Building a service culture

A strong service culture within your business leads to improvements in customer experience and can give your business a competitive advantage in your industry.

Because customers now have more choice than ever — making it even easier to switch suppliers or service providers — field service businesses must work harder and smarter to build relationships with customers and sustain long-term loyalty. Building a service culture within a company is an extremely valuable way to do this, as it leads to opportunities for higher growth and revenue and helps create strong relationships with your customers.

25-Feb-2016 Neto

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Tactics to cure procrastination and get more done

Procrastinators act as though they have all the time in the world. The truth is, the tasks we put off become the roadblocks that prevent us from moving forward. Breaking this behaviour is as simple as following a few practical tips that will put your time back under your control.

25-Feb-2016 Xero

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Is your laptop the next thing to be disrupted?

Apple’s recent release of the iPad Pro has brought up the question again, can you replace your laptop with a tablet? For some early adopters, the answer is yes.

Xero CEO, Rod Drury, is among those early adopters. He recently made the switch and decided to stick with it. His motivations for doing so:

25-Feb-2016 Unleashed

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The end of the Excel inventory era

Why small businesses should switch to inventory management software. How much is spreadsheet-based inventory management costing your business? Chances are more than you think.

25-Feb-2016 Xero

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Don’t split your focus, split your screen with iPad multitasking

Mobile devices give us convenience and efficiency. Like taking a quick photo of a receipt and submitting an expense claim while on a business trip.

But there are still times when you need the convenience of a larger screen. Sometimes you need to look at multiple things at once. Closing Xero to open a browser, your banking app, Dropbox, then jumping back into Xero does the job, but it’s not efficient.

25-Feb-2016 ASIC's MoneySmart

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Investment scams: Fake companies and investment offers

A phone call or email 'out of the blue' offering you a not-to-be-missed investment opportunity could be a turning point in your life. If you say 'yes' to the deal and the offer is a scam, you could lose thousands of dollars or end up with enormous debts.
Investment scams are often so professional, slick and believable that it is hard to tell them apart from genuine investment opportunities. Our tips break down how investment scams work.

25-Feb-2016 EmploymentHero

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[Video] Benefits vs Salary. What Employees Say..

25-Feb-2016 EmploymentHero

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10 Goals for the HR Department in 2016

As the saying goes, the definition of insanity is doing the same thing over and over again, but expecting different results. So if 2015 was a busy, challenging or downright insane year, it might be time to re-think a few workplace habits as we tear another page off the calendar and hurtle headfirst into 2016.

26-Jan-2016 Neto

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Strategies to grow your blog following and drive traffic

Writing a fantastic blog is just the first part in the process of channeling more traffic to your site. To be of any value, it needs to be read and shared by your audience and beyond. Below are five of the most common and effective ways to give your content exposure.

26-Jan-2016 Xero

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Things small business owners need to know in tech this month

26-Jan-2016 Business.gov.au

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What’s new for businesses from 1 January 2016

Welcome to 2016!
To help your business start 2016 off on the right foot, we’ve put together a list of changes for business that came into effect from 1 January 2016.

24-Jan-2016 Xero

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A manager’s guide to constructive employee performance reviews

Effective and supportive management is a key ingredient in making sure your employees love their jobs. And one of the most important aspects of being a good manager is giving clear feedback to your team members. This is something you should be doing consistently throughout the year. But yearly performance reviews are the perfect opportunity to reflect holistically on what went well and what could use some work. Here are some tips for how to conduct constructive and effective yearly performance reviews.

24-Jan-2016 simPRO

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Building tech-savvy staff

Businesses that boost the technical skills of their employees lift their productivity and profits, as well as improve worker satisfaction. Despite knowing this, most firms still suffer from skill gaps.

A recent survey in the UK found that while most companies accepted the business benefits that would flow from improving their staff’s digital skills, only 14 percent felt their staff training was adequate.

24-Jan-2016 Xero

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Voice of the customer: the human side of business

Surveys are great. They often provide you the down and dirty data needed to develop or validate a hypothesis.

Market research is another fantastic tool. It provides the broad net needed to understand the intricacies of who your target customer is, and what their pain points and needs are.

24-Jan-2016 Xero

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Xero Gravity: How to keep your staff happy and motivated

Does your business have a story? The kind of story that demonstrates your business is committed to upholding its values? This may be key in retaining staff and making them happy.

24-Jan-2016 Spotlight Reporting

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10 Ways to Super-charge your Firm in 2016

Here’s ten ways to make sure that you start 2016 with purpose, vision and the courage to super-charge your firm!

24-Jan-2016 WorkflowMax

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5 Tips To Prioritise tasks

If you’re a busy business owner with lots on your plate, it can sometimes be overwhelming knowing where to begin. But if you try and do it all, things will undoubtedly get neglected, or you’ll find yourself dreading those painful hours when you have to trawl through hundreds of unread mails.

24-Jan-2016 Vend

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7 Retail Success Tips to Make 2016 Your Best Year Yet

Every business wants to make each year better than the last, and at Vend, we’re all for helping retailers do exactly that. So for this post, we’ve put together some action steps that you can implement to help make 2016 your best year yet.

Whether last year’s performance could use a lot of improvement, or you did extremely well and want to break your own record, the pointers below will help you kick off the year strong:

24-Jan-2016 simPRO

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Why cash flow can be more important than profit

It could be one of the most asked questions by trade contractors: should I be focusing on my cash flow or my profits? It can be a difficult question to answer, as cash flow and profit both play critical roles.